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Mortgage

Home / Industry Practices / Mortgage

Overview

Many of the mortgage industry’s old certainties seem to have disappeared. What was a long-term, low risk, profitable business has been transformed by increased competition, change in the methods of acquisition and funding, and increased pressure on margins.

Birlasoft offers custom services and solutions that allow you to acquire, retain and service customers profitably.

Highlights

	Over 1,500 man-years of international Banking and mortgage operations & systems experience.
	Large Fortune-listed mortgage clients.
	150+ resources working on various mortgage related projects.

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Mortgage Practice@ Birlasoft

To find out how we can help you reduce origination cycle time, increase sales, improve operational efficiencies, enhance service levels or improve customer communication, call us at any of our global offices.

We cater to a wide spectrum of mortgage companies, including Mortgage Bankers, Brokers, Financial Services Companies, Commercial Banks, Savings and Loan Institutions, Credit Unions and Thrifts.

We provide standalone or enterprise solutions that integrate with your current systems. Our offshore model allows you to save cost and time in the development, deployment and maintenance of systems.

Reduce Acquisition Costs
Acquisition costs include the cost of attracting customer, the cost of assessing their credit-worthiness, the cost of inspecting property, and the cost of regulation compliance. Birlasoft can help provide solutions in the following areas:

Instant Decision Making

	Real-time, transaction-specific, risk-based pricing and decision-making.
	Instant borrower eligibility assessment with product options identified.
	Detailed listing of all closing costs and fees per transaction.
	Support for conventional and non-conventional transactions.
	Automatic integration of credit and lender specific underwriting stipulations.

Efficient Pipeline Management

	Internet/Intranet based self-service broker pipeline management with online status.
	Electronic rate lock and loan registration.
	Integrate to any processing or back office system (using MISMO XML standards, or other internal communication standards).

The Internet and Other Tools

	Online Internet Loan Application - Can lock rates, run scenarios, use calculators and collect application fees.
	Import Capabilities - From any third party file format.

Internal Productivity Tools

	Internal Resource Center - Displays product guidelines and policies for viewing or printing, calculators, and brochures about home buying and selling.
	Call Center Help Desk - IVR based call center system with Loan Query, Rate Tracker etc.

Reduce Risk
Birlasoft can help design, develop and implement cost-effective systems to help you effectively manage different types of risk.

Credit Risk

	Parameter-Based Credit Assessment Systems.
	Ongoing Monitoring and Reporting of Credit Risk for quick escalation.
	Forecasting Delinquency/Foreclosure.

Fraud

Fraud Early Warning Systems based on a variety of data sources to identify potential fraud and/or inaccurate information provided by customer, appraiser or guarantor.

Agency Risk

	Portal-Based e-Network to ensure third parties (e.g. broker, appraiser, attorney) follow guidelines of principal.
	Rules Engine to ensure policy guidelines are embedded within an automated process.

Commitment Risk

Interest rate calculators and other pricing models to reduce the risk from rate locks.

Documentation Risk

	Check-List Based Documentation Service that identifies mandatory and regulatory documentation requirements.
	Imaging and Workflow System for documentation management and tracking.

Regulatory Risk

	Business Rules Engine to ensure all legal requirements are taken care of during loan sanction.
	Regulatory Reporting Systems to ensure correct and timely reporting.