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| Overview |
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Birlasoft began the process of mapping ISO process initiative in 1998 with 1999 version. We quickly moved to ISO 9001:2000 by 2001. As part of ISO, we laid our Quality Management System in line with ISO Standards taking care of Management, Project, Delivery and Support processes. These processes and clauses of ISO were mapped to the key process areas of CMM.
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| What it means for our Customers? |
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Better Project Management and Adherence to SLAs through focused support processes, engineering and project management processes. |
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Enhanced Productivity leading to 20% improvements. |
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