| Overview |
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 Quality processes at Birlasoft gives life cycle wise details to different roles in the organization. The project management and engineering processes are automated using tools and the dashboards for each individual role ensures the process effectiveness at all levels.
The customers have their customized views as part of these dashboards, where they can view online real time status of their projects.
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| Project Management Processes |
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Manage all Project Management Processes |
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Requirements Gathering |
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Process Adherence through automated workflows |
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Real-Time Visibility |
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Project Control |
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Quantitative Project Management through Real-Time Data |
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Risk Management using FMEA |
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| Engineering Processes |
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Different Life Cycles for different kinds of projects |
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Usage using RUP Methodology |
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Use Case Size Estimation |
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Different levels of Verification: |
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Formal Inspection |
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Peer Reviews |
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Code Review Tools |
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SME Reviews |
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Unit Testing |
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Extensive usage of Tools (Rational, Win Runner, etc.) for Validation |
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| Process Management Processes |
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Processes compliant with: |
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ISO 9001:2000 Standards |
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SW CMM, CMMI |
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Process Improvement using Six Sigma |
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Process Asset Library |
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Measurement Repository |
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Reusable Components |
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Role Based Training |
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Online Feedback System for employees to raise PCR |
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| Support Processes |
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Quality Assurance |
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Configuration Management |
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Causal Analysis |
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Defect Analysis using orthogonal defect classification |
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Decision Analysis and Resolution |
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Measurement & Analysis |
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| Automation using IT Governance Framework |
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Project Management |
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Project Start-up Kick-off |
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Task Kick-off |
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Knowledge Sharing Sessions |
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Post Mortem Meetings |
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Software Engineering |
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Process Management |
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Monthly MRM (Management Review Meetings) |
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Monthly PMR (Project Management Reviews) |
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Support |
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| Customer Visibility |
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Online Dashboards through Secure Access |
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Real-Time Data on SLAs, Offshore Leverage |
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Roll Up and Drill Down View up to Ticket Level |
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Workflow-Based Features |
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| Training |
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Mandatory Training on Process Champion Workshop, Six Sigma |
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Customized Modules on Software Engineering and Life Cycle |
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