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Server Management

Organizations need to keep their server environments running smoothly at all times, though this is not always easy. Faced with frequent breakdowns, downtime can negatively impact business performance, reducing business value. Birlasoft helps organizations keep server operational expenses down, while increasing server availability and flexibility. Improving data protection, Birlasoft's Server Management services help companies retain their competitive advantage.

CLIENT CHALLENGES

Managing diverse server and operating software environments in the datacenter
Meeting very high availability expectations from business
Lack of trained people
High operating costs
Consolidation and virtualization needs

WHAT BIRLASOFT OFFERS

Birlasoft offers reliable, secure, and ITIL-compliant support and management services for any type of UNIX, LINUX, Solaris and Microsoft server infrastructure in corporate datacenters. Some of the key services include:

Alert Monitoring: : Remote monitoring of servers on a 24x7 basis for fault, performance and security alerts. Proactively escalate issues to appropriate groups.
Resolution Management: Remote resolution of server problems on a 24x7 basis for fault, performance, and security issues.
Vulnerability Management: Periodic and real-time scanning for vulnerabilities on servers. Identify potential security vulnerabilities and resolve them.
User Monitoring: Track and report all user activity on critical servers. Identify suspicious activity and take corrective action.
Backup and Archiving: Proactively backup the critical data stored in client servers, and protect them from any critical data loss or failure of storage.
Remote SysAdmin: Instant resolution of any server issue by certified and experienced team of system administrators.