Global auto major
Automotive
Our client fulfilled a large volume of overseas-based export orders. As part of the statutory requirements, the client had to prepare a Shipper's Letter of Instruction (SLI) for the freight forwarder while shipping out these overseas consignments. This manual intensive process required significant improvements, especially on cycle time reduction and accuracy improvements in paperwork. Robotic Process Automation (RPA) was a clear choice of solution for our client.
The client faced four significant challenges which prompted them to automate this process:
Birlasoft's team of supply chain experts and RPA SMEs re-engineered and automated SLI generation process. The critical facets of this solution are listed below: