Driving Organizational Agility
Today's organizations function in real-time, integrated ecosystems where quick decisions must be made based on a steady stream of information from sources like wearable devices, smart assets, and intelligent machines. The complexity of integration has increased dramatically, but the expectation to provide access to intuitive, uninterrupted and safe technologies for operations persist.
Birlasoft works with organizations in its focus industries to transform their operational processes, improve stakeholder experience, and discover new business models. We help them to realize quick value, streamline operations, improve compliance, and better manage assets in the factory, on the field, or wherever the customer is.
Elevate Stakeholder
Experience
Experience
Business and IT Processes
Transformation
Transformation
Discover New Business
Models
Models
The Blueprint for Resilient Organizations: Embracing Strategy, Agility, and Inclusion
Towards Carbon - Neutral Manufacturing with Intelligent Energy Management across the Connected Enterprise
Harmonizing the Power of AI and Human-Centricity in HR
Upskilling is Not an Option But a Necessity
Envisioning Sustainable Digital Transformation
Birlasoft Recognized as Leader in Data Management and Cloud Computing Services by ISG
Birlasoft Recognized as a Rising Star in the ISG's Digital Business Enablement and ESG Services Provider Lens Report U.S. 2022
Birlasoft helps Kinetiq to improve time to market for product development using Agile methodology
Birlasoft helps Dubai World Trade Center Elevate Customer Experience with Internet of Things
Our Services and Solutions
Every industry is engaged in digitally transforming and disrupting their business. Driven by the need to innovate, the opportunity to reduce costs or the need to get closer to customers and suppliers, and to make the workplace more productive, digital is changing the way we work.
Digital Transformation Services
Business Advisory Service
Smart
Engineering and Manufacturing
Engineering and Manufacturing
Smart
Connected Products
Connected Products
Smart
Supply Chain
Supply Chain
Application Modernization
Technology
Debt Reduction
Debt Reduction
Smart Connected Manufacturing
A look behind the scenes of a Smart Connected Manufacturing
Birlasoft focuses on Journeys to Excellence in manufacturing across the value chain of Model – Make – Move – Manage. This video provides a look behind the scenes of a Smart Connected Manufacturer. It provides a glimpse of how Digital technologies integrating with existing manufacturing technologies across the value chain can help you to make a shift to Smart Manufacturing or the Industrie 4.0.
Digital Transformation Solutions and Areas We Help In
Customers and Consumers
- Customer reach
- Omni Channel Commerce
- Sales Execution
Suppliers and Supply Chain
- Integrated Business Planning
- Digital Procurement
- Logistics Excellence
Employee and Ecosystems
- Workforce Excellence
- Sentiment Intelligence
- Mobile Workforce
Products and Assets
- Warranty Analytics
- Product Quality Management
- Remote Asset Management
Birlasoft PTC Center of Excellence
Accelerate your digital transformation journey with our Smart Engineering, Smart Manufacturing and Connected Products offerings
Featured Insights
Customer Highlights
Enabling safer RMX operations, and driving customer excellence and process efficiency with award-winning IoT and Analytics platform
A global building materials company dealing in Ready-Mix Cement (RMX) was looking to improve customer satisfaction, accurately forecast demands, improve operational efficiency, and reduce costs related to logistics and transportation of RMX to their customer's location.
Empowering the Channel Partners by leveraging the power of Cloud and Mobile
APAC's leading cement manufacturer was looking to elevate the experience of its channel partners i.e. the dealers, retailers and influencers, and enable real-time visibility across the channel. The manufacturer wanted to remove dependency of its partners on its back-office team for operational tasks such as order booking, finance, reporting, etc., Read more which was a very manual and time-consuming process. Birlasoft recommended a mobile-first approach to the customer and developed a scalable, next-generation platform on AWS that empowers the channel partners to perform a whole lot of activities directly from a mobile app or a web portal. The channel partners can now place orders for cement, check their credit limit, access sales reports, etc., anytime and from anywhere. Birlasoft leveraged its design thinking approach, and customer experience and next-gen development capabilities to develop the solution, thereby providing a uniform experience to all dealers, retailers, and influencers across any channel. In future, this platform will be extended to the channel partners of other product lines of the manufacturer and will have multi-lingual capabilities to support multiple regional languages to make it easy for channels partners to use the app and web portal & stay connected with the manufacturer.
Improving operational efficiency and reducing costs for a leading US based Airline
A leading US based airline partnered with Birlasoft to develop its next-generation, cloud-based platform to digitize paper-based Cargo Load Report. The eCLR (Electronic Cargo Load Report) platform, developed by Birlasoft, has helped the airline to improve flight operational efficiency (e.g. Minimum Service Time performance), Read more ensure better synergy between staff, achieve significant cost savings, and improve customer experience. The platform is used by the airline ground staff to transfer information (related to passengers, bags and cargo) in real-time for accurate and timely weight and balance performance calculation, thereby removing need for human intervention, avoiding FAA fines, and eliminating inefficient and costly paper retention process. The platform, built on AWS, integrates multiple applications to pull high-volume and high-frequency real-time events' data to provide relevant and timely information to the staff, and is built for high performance, availability, and scalability.
Elevating Customer and Employee Experience for a leading US based Airline
A leading US based airline company partnered with Birlasoft to elevate customer and employee experience by developing an industry-first platform for digitizing Hotel Accommodation Process. The Hotel Accommodation platform automates the process of hotel booking & payments during IRROPs (Irregular Operations).
Read more This platform, built on AWS, provides the airline staff and agents better visibility into hotel inventory, enables them to timely deliver offers, hotel booking information and confirmations to passengers and make hotel payments. As a result, the airline was able to decrease wait lines by 50% for hotel vouchers, saw a 44% decrease in average processing time per flight, and improved customer and agent satisfaction.
Read more This platform, built on AWS, provides the airline staff and agents better visibility into hotel inventory, enables them to timely deliver offers, hotel booking information and confirmations to passengers and make hotel payments. As a result, the airline was able to decrease wait lines by 50% for hotel vouchers, saw a 44% decrease in average processing time per flight, and improved customer and agent satisfaction.
Predictive Maintenance for European Manufacturer
Birlasoft has developed predictive models to help increase the uptime levels for a leading global manufacturer of textile machines. Birlasoft''s Big Data platform processes near real-time sensor data and employs predictive analytics to enable the development of predictive models. These models help forecast machine failures before they occur, and reduce the unplanned downtime by 50%.
Elevating the Experience for customers of Paul Global Benefits, Inc.
PGB partnered with Birlasoft to develop BeneShark, its next-generation, cloud-based benefits platform to help them drive growth, provide great customer experience, and improve productivity of its users. We leveraged our digital consulting and design thinking led product development approach, to understand their needs and develop this platform.
Digital Engagement for Consumer Products Manufacturer
One of the most significant areas of digital investment for all companies is to improve the customer experience. Birlasoft has developed a user-friendly and intuitive customer portal covering different functionalities for an innovative consumer products manufacturer to help differentiate their brand, improve collaboration and customer engagement, and increase their sales and service operations.
"With roots dating back to 1941, Weatherford International is one of the world's largest diversified upstream oil field services companies, offering a host of products and services including drilling oil and natural gas wells, manufacturing and sales of oil field tools, and creating software for maximizing well production."
Top Solutions
intelliOpenTM
An intelligent system for contactless screening of people, social distancing monitoring, and contact tracing
Smart Connected PIV
Track and monitor PIV assets for ensuring safety, real-time visibility, and transparency into operations
Birlasoft iSight
Automation-based, enterprise-wide Integrated IT Infrastructure Management platform
Our Capabilities And Skills
Business Advisory
Engineering and Manufacturing Excellence
- Product Lifecycle Management (PLM)
- Manufacturing Execution System (MES)
- Internet of Things (IoT)
- Wearables
Technology for Enterprise Digital
- Modernization, Mobility, and AR/VR
- Middleware Integration and Automation
- C3-Content, Collaboration, Commerce
- Big Data and AI
- Generative AI
Digital: The Core of Intelligent Enterprise
Is Artificial Intelligence the key to unlock the limitless possibilities in Healthcare?
How can manufacturers improve back-order predictions using machine learning?
How machine learning is reshaping the future of demand forecasting?
Three blockchain use cases that will accelerate Industry 4.0 journey for manufacturers
"Digitally transforming India’s Workforce"
"What Belongs To The Digital World "
"Machine-to-Machine: Manufacturing in a connected world"
Birlasoft Digital Thought Leadership Series
Our Partnerships
Resources