Infrastructure and Cloud Services | Optimize IT Operations

Uncomplicate IT. Unleash Innovation

Birlasoft's Infrastructure and Cloud Technology Services feature innovative solutions to attain the right mix between delivering an excellent user experience and proactively reducing overhead cost.

Key focus areas: Workplace Productivity, ZeroTouch Endpoint Management & Migration, Cloud Migration, DR & Backup, Digital Support Services, Network Services, Cloud Management Platform, Cloud Spend Management.

Birlasoft's Digital Workplace Productivity As-A-Service is an integrated and unified zero touch management solution. Coupled with Click-to-Connect, it addresses the need for flexibility, affordability, and ease of use.

Birlasoft - The Difference

World-Class, Global Delivery Center

15+

Years of Service Delivery Experience

25

Countries

200

Global Customers

1500+

Certified Professionals

The Significance of Robust IT Adaptive Infrastructure for Enterprises

Article

The Significance of Robust IT Adaptive Infrastructure for Enterprises

Know More >

Realizing Zero Touch IT

iSight is Birlasoft's automation-based, enterprise-wide Integrated IT Infrastructure Management platform designed to enhance user experience, optimize costs and enable effective management of IT Operations across the IT services ecosystem of an organization.

iSight empowers organizations to manage, monitor and operate IT services landscape, including tools, frameworks and users, through an automated, unified platform. Through service and workflow automation, proactive incident management and intelligent insights, iSight delivers great user experience, optimizes costs and enhances productivity across the enterprise IT.

iSight's analytical dashboards provide simplified view of critical data points and meaningful reports to monitor the complete IT environment and enhance visibility and control over customer and end user support issues. iSight's cobots, with their extensive self-healing and self-service capabilities provide proactive assistance and quick remediation to ensure minimal business disruption for customers.

Realizing Zero Touch IT

Automate Known Task

Uses Knowledge Base and Human defined Workflows

Most Current IT Operations

Emerging Technology

Works on Artificial Intelligence to take critical decisions

Highly dependent on AI and Knowledge bank

Future-ready Technology

Understand the trends using ML and Automate process using AI

Context-aware systems and Zero down human intervention

iSight key modules:

IT Operations Management

Digital Workplace

IT Service Management

Cloud Management Platform

Click to zoom in

Services

Digital Workplace
Services

Hybrid Cloud
Technology Services

Cyber Security
& Network Services

Agile Application
Services

'iSight' platform
Services

Integrated Run-
Applications and
Digital Operations

Solutions	Digital Workplace Services	NextGen Datacenter Services	Cyber Security & Network Services	Agile Application Services
iSight Platform Based Services	Co-Desk- FMS & Service Desk	Monitoring & Management for Hybrid Environment	Global Command Center – Network and Security Operation Center	DevSec Ops

Transformation Solutions	CoSpace- Workspace as a Service	ClickRecovery - DR as a Service	Software Defined Network Services	License Management Services

Cloud Solutions	Collaboration Services – O365, G Suite, etc.	Cloud Adoption & Migration Services	Cloud Access Security Broker	Testing as a service

Experience Enhancement Solutions	End User Enhancement Services -iSight	DC & Cloud Analytics and Automation Services	Advanced Threat Protection & Network Analytics Services	AI ML enabled Automation Solutions

"What clients say about us"

"This excellent partnership has reduced the cost and complexity by alleviating the management burden of IT Department personnel leading to improved reliability and ensure efficiency and value in IT support and reduce overall costs and to help harmonize existing business and support organizations to concentrate on more innovative and productivity which enabled the innovation opportunities and improve governance/compliance protocols."

Ranjit Satyanath
CIO, Infiniti Retail Ltd. (Croma)

"This excellent partnership has reduced the cost and complexity by alleviating the management burden of IT Department personnel leading to improved reliability and ensure efficiency and value in IT support and reduce overall costs and to help harmonize existing business and support organizations to concentrate on more innovative and productivity which enabled the innovation opportunities and improve governance/compliance protocols."

Ranjit Satyanath
CIO, Infiniti Retail Ltd. (Croma)

To know more about Birlasoft's Infrastructure and Cloud Technology Services, contact us

By submitting this form, you acknowledge that Birlasoft may use your personal information for marketing communications as outlined in its privacy policy *