Birlasoft Provides Mobile Solution to a North American Bio-Therapeutics Company

Solution Highlights
  • Secure iOS app for iPhones provides mobility with ERP integration
  • Offline/online syncing of information provides updates as soon as a connection is established
  • User experience process identified and simplified complex and/or redundant tasks
Customer Overview

A leading North American bio therapeutics company with a strong focus on advancing critical care.

Business Challenges

The client needed a solution to move from a paper-based ordering system on the field to a digital solution. The ability to capture orders directly into SAP was key, as well as being able to give sales team access to current customer data. With expertise in SAP integration, mobile development, user experience and user interface design, Birlasoft was an ideal partner to help the customer migrate to the digital platform and increase the efficiency of their sales force.

Birlasoft's Solution

Birlasoft designed and developed a hybrid app solution for iPhones, giving Field Sales a total customer view, including information on recent activity, upcoming orders, financial info and more.

Benefits

Birlasoft has successfully implemented the solution and delivered the following benefits to the customer:

  • Real-time integration of field sales personnel with sales, distribution, customer order information and more, improving efficiency and reducing errors
  • Direct data capture directly into SAP reducing errors. It also increased sales team productivity by reducing time between order and entry.