Improving Field Efficiency with Mobile Tools

Solution highlights
  • Custom user experience and branded interface coupled with ease-of-use of mobile device and the back-end power of SAP
  • Integration between ABAP, Mobile, Server and MDM
Customer Overview

A major manufacturer of millwork, primarily for doors and windows in North America.

Business Challenges

The client needed to replace their paper based, product culling process with a more efficient digitized process, to meet the request from customers for a more streamlined solution. The client needed a pilot version ready in 10 weeks.

Some of their key requirements were

  • Ability to capture product information directly to SAP and create digital customer reports
  • Integration across multiple systems and platforms
  • Barcode scanner integration with Android or iOS devices
Birlasoft's Solution

Birlasoft specified a combination of iOS hybrid app and a Honeywell scanner providing the best lightweight solution for scanning and image capturing.

Business Benefits

Birlasoft has successfully implemented the solution and delivered the following benefits to the customer:

  • Deployment of application to the pilot program on-time and on-budget
  • Smooth rollout to Field Service Representatives.
  • Availability of scanned data analysis to make critical business decisions regarding production, including type of inventory, length of material produced etc.
  • Capturing of over 1.7 million records since March 2014