TruLens, a tool built on the Salesforce Platform, provides insights into the existing Salesforce implementation by analyzing the configuration and custom development against best practices to discover underlying problems resulting in productivity and adoption issues
Salesforce customers, typically, have complex use cases and multiple orgs across their enterprise. To drive 360 degree views on platform, there is an implosion of data and custom development.
Over a period of time, the platform becomes slow, unmanageable and less user-friendly.
With multiple orgs across the enterprise, how does one consolidate orgs and retire redundant orgs?
We store confidential contract info. How do we audit field & security settings?
Our development was outsourced – how do we review development practices?
How can we measure the quality of adoption and application usage?
How do we migrate to Lightning without risking Business As Usual?
How do we simplify legacy custom functionality?
Salesforce has had in 16 product releases & 600+ new features in the last 5 years. How do we get the best the platform can offer?
We moved from Siebel to Salesforce & customized heavily when we set it up. How can we move to more Out of the Box functionality?
Enterprise
Increasing Technologies
(Salesforce Lightning, IoT, Wave )
Functionalities
(Configure, Price, Quote (CPQ), Field Services Management, e-Commerce)
Data Sources
Multiple Salesforce Orgs, ERP Integrations
Cloud Products
Increasing cloud products (10 in 2016 v/s 3 in 2013) is adding to the complexity of salesforce implementation
Our Solution: TruLens
A tool built on the salesforce platform for optimizing your Salesforce implementation
Features
Insight into complexity of the customizationsCustomization counts with usage and statistics across custom developments and managed packages
Data volume, growth and utilization reportMeasure the adoption by quickly analyzing the usage of the meta-data (Fields, Objects, etc.) and data growth pattern
Meta-data snapshot and configuration workbooksDigitally signed meta-data snapshot along with data model, Integration and security workbooks
Visibility into the platform customizationEasily browse through your data model, configurations and custom development in an easy to use format
Automated findings and recommendationsEasy to read and understand findings and recommendations on the current org configurations based on the best practice standards
Benefits
Platform Health and Improvements
A View of Customizations & Usage (objects, field, records, etc.)
An Overview of the ‘Health’ of your Org (complexity and maintainability)