Birlasoft servicenow

Enterprise Service Management Excellence, Redefined

 
Birlasoft leverages ServiceNow platform to streamline IT service management, automate workflows, elevate customer service experience, and enhance the overall organizational efficiency. Drawing on our proficiency in implementing, customizing, and optimizing ServiceNow solutions, we empower businesses to fulfill their strategic objectives and maintain competitive edge in today’s rapidly evolving digital landscape.
Our Credentials
30+
Customers
150+
Resources
200+
Certificates
20+
In-House Accelerators
Our Offerings
IT Workflows
IT Workflows
Suite of automated features to optimize IT processes (ITSM/ITOM/ITAM/SPM/IRM)
Customer Workflows
Customer Workflows
Deliver exceptional customer experience by automating and orchestrating processes (CSM/FSM)
Creator Workflows
Creator Workflows
Design and automate custom workflows tailored to specific business needs (AppEngine / Integration Hub)
Integration and Automation
Integration and Automation
Seamless connectivity between systems, streamline processes and workflows (Automation Engine/API/REST/SOAP)
Industry Solutions
Industry Solutions
Industry specific solutions defined using ServiceNow’s platform capabilities (Mfg/BFSI/LSS)
Our Services
Strategic Roadmap Advisory
Strategic Roadmap Advisory
Phased Implementation roadmap to maximize long-term ROI
Platform Provisioning
Platform Provisioning
Platform Consulting, Implementation and Governance
Process Design and Implementation
Process Design and Implementation
Design, Plan, Implement and continuously Improve Workflows and Processes
Manage and Optimize
Manage and Optimize
Administration, Upgradation and Governance of ServiceNow environment
Our Partnerships
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We have certified ITIL V3, V4 experts and PMP, SCRUM, TOGAF certified associates. Our resources are certified and proficient on the various ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SPM AppEngine, Automation Engine and Industry Solutions.
To know more about Birlasoft's ServiceNow Services, please contact us
 
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Resources
Zero Trust Network Access – The New Paradigm
Zero Trust Network Access – The New Paradigm
A Practical Overview of Containerization
A Practical Overview of Containerization
FinOps at the Epicenter of Cloud Operations
FinOps at the Epicenter of Cloud Operations
Transforming IT into a Core Driver to Unlock Business Value
Transforming IT into a Core Driver to Unlock Business Value
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Services Consolidation, Standardization, AI Enablement with 30% lower TCO for a large Manufacturing company
Services Consolidation, Standardization, AI Enablement with 30% lower TCO for a large Manufacturing company
IT Operations support and Service Management across 500+ sites with 25% reduction in ticket volumes for a Major Cement Manufacturer
IT Operations support and Service Management across 500+ sites with 25% reduction in ticket volumes for a Major Cement Manufacturer
Global Infrastructure Support and Transformation with 50%+ Tech debt reduction for a Leading Oil and Natural Gas services company
Global Infrastructure Support and Transformation with 50%+ Tech debt reduction for a Leading Oil and Natural Gas services company
Enabled Simplification and Faster Rollouts Across 120+ Sites, With Lower TCO, by Infrastructure Support for a Large Retail Chain
Enabled Simplification and Faster Rollouts Across 120+ Sites, With Lower TCO, by Infrastructure Support for a Large Retail Chain
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We at Birlasoft, Empower Business with Zero Trust Fortitude, Where Trust is Earned, not Assumed
We at Birlasoft, Empower Business with Zero Trust Fortitude, Where Trust is Earned, not Assumed