The customer is a large-scale manufacturer and distributor of bicycles and cycling products, with presence in Europe, Asia Pacific, and South America
The company was facing numerous operational issues with manual checking bins for decal levels. Pickers had to notify buyers about shortages via emails. This was a time consuming and error prone process. There was risk of missing a reorder point, overflow of employee orders in the pick-up area, and there was increased dependence on the mailroom employee to send reminders to concerned parties about the orders. Additionally, there was the opportunity to reduce employee traffic to the mailroom. These changes could therefore deliver process improvement and enhanced operational excellence.
To streamline operations, simplify processes and bring efficiencies, Birlasoft proposed automation of non-stock ordering and shipment tracking process. Birlasoft recommended Internet of Things (IoT) JD Edwards Orchestrator for standardizing integration of devices with the enterprise, gaining instant access to real-time data and process the data continuously for optimized operations through the solution our customer was able to achieve: