1. Inconsistent metrics and definitions
We’ve all seen it happen—different departments define the same metrics in completely different ways. One team might include promotional discounts in revenue calculations, while the other doesn’t.
When reports are pulled together, the numbers conflict, and leadership is left scratching their heads, unsure of what’s accurate. A classic case of misaligned definitions leading to misinterpretation.
2. Data silos restricting data access
Silos are another major pain point. When data is scattered across systems and departments, it’s nearly impossible to get a full picture.
In healthcare, for example, patient data might sit separately in billing, records, and customer service systems. If we’re only looking at billing data in a report, decisions could end up prioritizing revenue while completely missing patient satisfaction.
3. Inadequate data lineage and transparency
When data flows through multiple systems and transformations, it’s easy to lose sight of where it started and what’s been changed along the way. Without a clear lineage, trust in the data is lost. Lack of transparency here can derail the very purpose of reporting.
4. Excessive reliance on manual processes
It is no secret that spreadsheets still dominate in many organizations. However, manual processes are slow, error-prone, and are just not adequate in the age of big data. A misplaced decimal or a copy-paste mistake can cascade into decisions based on faulty insights.
5. Insufficient Stakeholder Alignment
A lot of report governance issues come down to people. When no one owns the metrics or critical data elements (CDEs), accountability slips. If there’s no clear owner for fixing issues, we end up with reports that are inconsistent or outright incorrect—and no one knows where to start solving the problem.
Building trust in reporting with effective report governance
But what exactly is report governance?
Report governance is the practice of ensuring that the data and metrics used in BI reports are accurate, consistent, and trustworthy. Think of report governance as a quality control framework for reporting, much like traffic rules are essential for safe and orderly road usage. Just as drivers rely on rules to avoid accidents and reach destinations safely, organizations need report governance to ensure that their reports provide reliable guidance for decision-making.
Key roles driving report governance
Report governance relies on coordinated efforts cutting across business and technical teams. Business data stewards keep an eye on data quality, data owners take responsibility for the accuracy of specific data elements, and data governance officers make sure everything complies with governance policies. Together, these roles keep the reporting machine running smoothly and ensure everyone is working by the same playbook.
How to drive effective report governance
So, how do we actually put report governance into practice? A robust report governance framework calls for the right blend of people, well-defined processes, and appropriate tooling to support reporting workflows. People ensure accountability and ownership. Processes create standardized workflows and guardrails to keep reporting consistent. And technology makes it all scalable, efficient, and easier to manage.
When these three pillars work together, they form a solid foundation for reports that are precise, reliable, and deliver consistent results. Below are four strategies that help us achieve report governance excellence.