Integrate, innovate, and excel with AI driven insights

 
Our integrated service seamlessly combines the power of ServiceNow with advanced AIOps capabilities. Experience a new era of IT service management where automation, predictive analytics, and streamlined workflows converge to elevate your operational efficiency. With a focus on data security, scalability, and a user-centric approach, our solution is designed to revolutionize how you manage and optimize IT processes & platforms.
Our Credentials
50+
Customers
250+
Resources
200+
ITIL certified resources
1MN+
Tickets handled
Our Offerings
IT Observability
Sigma
Birlasoft’s framework for augmenting AI and automation into enterprise operations
 
Service Now
Service Now
Provide digital workflows for enterprise operations, helping organizations automate and streamline their business processes
 
Service Management
Service Management
Design, Implement & Optimize processes to meet business objectives and customer needs
AutomateX
Observability
Provide holistic insights across diverse environments
Automation
Automation
Enable end to end automated processes and make IT ready for use in a single click (across Hybrid Cloud, Network, Security & Workplace)
Our Partners
servicenow
megazine-engine
ops-ramp
Appdynamics
dynatrace
managed-engine
resolve
nanoheal
corestack
matilda
matilda
We also have expertise on various other leading Observability and Visualization tools and technologies such as SolarWinds, Zabbix, Datadog, New relic, Instana, Turbonomic, Watson AIOps, Moogsoft, Ansible, Grafana., AISERA, Amelia, CloudFabrix and more…
To know more about Birlasoft's Service Integration, please contact us
 
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Resources
Global Service Desk Operations for a Leading Healthcare Products Manufacturer
Global Service Desk Operations for a Leading Healthcare Products Manufacturer
Services Consolidation, Standardization, AI Enablement with 30% lower TCO for a large Manufacturing company
Services Consolidation, Standardization, AI Enablement with 30% lower TCO for a large Manufacturing company
IT Operations support and Service Management across 500+ sites with 25% reduction in ticket volumes for a Major Cement Manufacturer
IT Operations support and Service Management across 500+ sites with 25% reduction in ticket volumes for a Major Cement Manufacturer
Global Infrastructure Support and Transformation with 50%+ Tech debt reduction for a Leading Oil and Natural Gas services company
Global Infrastructure Support and Transformation with 50%+ Tech debt reduction for a Leading Oil and Natural Gas services company
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Zero Trust Network Access – The New Paradigm
Zero Trust Network Access – The New Paradigm
A Practical Overview of Containerization
A Practical Overview of Containerization
FinOps at the Epicenter of Cloud Operations
FinOps at the Epicenter of Cloud Operations
Transforming IT into a Core Driver to Unlock Business Value
Transforming IT into a Core Driver to Unlock Business Value
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We at Birlasoft, Empower Business with Zero Trust Fortitude, Where Trust is Earned, not Assumed
We at Birlasoft, Empower Business with Zero Trust Fortitude, Where Trust is Earned, not Assumed