The Challenge
1. Implementation issues with on-premise GTM solution
The client needed help with its on-premise Oracle GTM solution due to several implementation issues, which led to poor adoption. They did not fully utilize the existing system, leading to inefficiencies and errors in compliance processes.
2. Complex and custom processes required retrofitting
The client had developed multiple customizations to support specific business requirements. However, these customizations became a burden when transitioning to the cloud. Retrofitting these procedures using standard agents was a significant challenge, as it required a delicate balance between maintaining the necessary custom functionalities and adopting standard, cloud-based configurations.
3. Compliance challenges due to evolving regulations
As trade regulations continued evolving, our client needed help to comply with the latest laws. Their existing GTM system lacked the flexibility to adapt to regulatory shifts quickly. The company needed to reduce the number of customizations required to meet the compliance rules and wanted to ensure that its system was always aligned with the latest regulations, which was difficult to achieve in its outdated on-premise solution.