Every customer, industry, business is different, and it is applicable to yours. No matter what the challenges are, Birlasoft Cloud CX Solution works seamlessly with other products that are vital to everyday functions. A packaged solution has been automated to collaborate with front end (CRM) and back end applications (ERP, PLM, MES, etc..) so that sales teams can spend less time on data entry, emails, follow-up to spend more time on selling. Start your cloud transformation with an out-of-the-box sales function using coexistence strategy.
CX Cloud-based applications offers:
Faster deployment leads to cost-effectiveness
No Hardware / installation / upgrades
Scalable automated solution reduces maintenance cost
Birlasoft Offering and Differentiators
Birlasoft, an Oracle Premier Partner, has a complete set of cloud offerings and solutions for packaged CX solution. Our CX offerings, combined with Birlasoft's proven expertise in cloud solutions, in-depth exposure to sales domain, and efficient global delivery model enable us to deliver a hassle-free CX Solution.
| Solution | Birlasoft Offering | Birlasoft Differentiators |
|---|---|---|
| Quote for Configure to Order Solution | Base Quoting Plan (Product Hub + CPQ + ICS Cloud) integrated with existing ERP Application |
|
| Multichannel Quote to Order Solution | The Omnichannel Plan (Commerce + Sales + CPQ + PH+ OM + ICS Cloud) integrated with existing ERP Application |
|
| CX Solution for JDE Manufacturing customers | CX Plan (PH + CDM + CPQ + ICS Cloud) integrated with JDE |
|
| Holistic Solution | The Unified Plan All Modules |
|
Birlasoft Implementation Packages
Birlasoft offers different packages under CX Cloud, which are majorly categorized based on your business challenges. Here is the mapping of Birlasoft offering plans along with Oracle Offerings:
| Solution Based Packages | Sales Cloud | Commerce Cloud | CPQ Cloud | CDM Cloud | PH Cloud |
| Configure to Order | |||||
| Sales & Quote | |||||
| Ecommerce Portal | |||||
| Clean Customer Party Model |
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